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Returns/Exchange

RETURNS/EXCHANGES

 

Returns will be accepted if the product is sent back to us within 30 days of the delivery confirmation date and if the item remains in the condition in which it was received. After 30 days, we reserve the right to refuse a refund or exchange. Once we receive the returned item (in new condition), we will issue a full refund of the purchase price. Please note: we will not refund the shipping cost. These will be deducted from the total amount of your refund. If you would like to exchange your item for a different color or style, please contact us. We will send you an additional invoice in case of a price difference in your exchange. Items that have been monogrammed are non-returnable. You are welcome to make in-person returns or exchanges for items purchased online, and vice versa. Please notify us of your return in advance of shipping so that we may expect your package. All return packages must be fully insured and carefully packed. We will not issue a refund on items damaged in return shipping.

WE WILL NOT ACCEPT RETURNS OR EXCHANGES ON SALE ITEMS.  ALL SALE PURCHASES ARE FINAL.

All of our products are guaranteed for craftsmanship. Any product found to be defective will be repaired or replaced by us at our discretion. Please see our return policy above for return shipping your item.

 

We attempt to accurately represent our products through detailed item descriptions and images. Each leather piece is cut from a unique natural hide and therefore exhibits subtle differences  in tone and texture. Due to inconsistencies in screen calibration, the exact colors of the products depicted on our site cannot be guaranteed. Please contact us if you would like us to provide you with additional images of a product before purchasing.